Patient Relations
We are thankful that you selected Deaconess for your health care needs. Should you or your family have a compliment, question or concern about your experience at Deaconess, we would like to hear from you.
Patients and families are encouraged to address concerns with their nurse, the department or unit manager, or their doctor. You may also speak to a Patient Relations representative to resolve matters important to you.
After your hospital stay, you may receive a survey in the mail asking about your experiences during your stay or visit. Your responses help us understand how we can better serve our patients and families.
Hours of Operation
Monday – Friday; appointment required (see information below to make an appointment).
For urgent issues after hours and on weekends, please contact the Deaconess Hospital operator and ask for the Assistant Director of Campus Operations at (812) 450-5000.
Contact Us
Online Form for Concerns or Compliments
Patients and family members may fill out the online form below to provide feedback.
Concerns or compliments about Deaconess Health System can be emailed to patient.advocate@deaconess.com.
Phone
Deaconess Midtown Hospital
Deaconess Gateway Hospital
Deaconess Henderson Hospital
Deaconess Cross Pointe
Deaconess Clinic, Urgent Care, EXPRESS Care, and Senior Center
The Women's Hospital
Deaconess Illinois (Crossroads, Medical Center, Union County, Clinics & Specialty Clinics)
Appointment
Patients and family members can schedule an appointment to visit our office and speak with a Patient Relations team member.
Deaconess Midtown Hospital
Deaconess Gateway Hospital
Deaconess Henderson Hospital
Deaconess Cross Pointe
Deaconess Clinic, Urgent Care, EXPRESS Care, and Senior Center
Concerns or compliments may be mailed to:
Patient Relations
Deaconess Midtown Hospital
600 Mary St.
Evansville, IN 47747
Patient Relations
Deaconess Gateway Hospital
4011 Gateway Blvd.
Newburgh, IN 47630
Patient Relations
Deaconess Henderson Hospital
1305 N. Elm St.
Henderson, KY 42420
Patient Relations
Deaconess Clinic, Urgent Care, EXPRESS Care, and Senior Center
421 Chestnut St.
Evansville, IN 47713
- Pay My Bill
- Email a Patient
- Deaconess Family Pharmacy
- Medical Records
- Financial Assistance
- Financial and Insurance Information
- Pricing
- Request a Quote
- Advance Directives
- Medication Assistance Program
- Post-Hospital Care
- Skilled Nursing Facilities
- Patient Rights and Responsibilities
- Patient Relations
- Inpatient Safety
- Notice of Privacy Practices