Hospital Amenities
Information Desk
You may have questions upon arrival at Deaconess. Experienced and knowledgeable staff members at the Information Desk can help you find a patient room number and directions to that room. They have maps of the hospital and a phone directory if needed. You can find the Information Desk near the main entrance of each hospital.
Indiana
Deaconess Gateway Hospital
Staffed Monday – Friday from 5 AM to 8 PM and on weekends and holidays from 7 AM to 8 PM
812-842-4427
Deaconess Gibson Hospital
Staffed every day from 8 AM to 4:30 PM
812-385-3401
Deaconess Memorial Medical Center
Staffed Monday - Thursday from 7:30 AM to 2 PM and Friday from 7:30 AM to
1:30 PM
812-996-8592
Deaconess Midtown Hospital
Staffed every day from 6:30 AM
to 8 PM
812-450-2397
Deaconess Women's Hospital
812-842-4200
Illinois
Deaconess Illinois Crossroads
618-244-5500
Deaconess Illinois Medical Center
618-998-7100
Deaconess Illinois Union County
618-833-4511
Kentucky
Deaconess Henderson Hospital
Staffed Monday–Friday from 6:30 AM to 6:30 PM
270-827-7411
Deaconess Union County Hospital
270-389-5000
Tobacco Free Campus and Free Smoking Cessation Program
- In order to promote healthy living and safety for our patients, visitors and staff, all Deaconess locations are designated tobacco free. All use of tobacco products is prohibited, including electronic cigarettes. Please refrain from using these products anywhere on Deaconess property.
- Smoking/Tobacco use is the number one preventable cause of death. Are you interested in quitting smoking? Our smoking cessation program, Breath of Fresh Air, is free and coaches you through the process of quitting.
Patient Accommodation and Room Service
Return to TopPrivate Rooms
For our patients’ comfort and safety, all inpatient rooms at Deaconess are private (one patient per room). Rooms are large enough and equipped for a family member or support person to spend the night. Patient-family suites are also available (described below).
Visitor Lodging and Overnight Stays
- Deaconess Midtown Hospital has two patient-family suites. One is located on unit 5500, Medical Renal Care Center, and the other on unit 3500, Surgical Medical Care Center. Each suite offers a well-appointed patient room, a living room, kitchenette, guest bedroom, and guest bathroom with shower. The family member/guest pays $99 per night to stay in the suite. The patient is not charged extra.
- Each patient room in the Linda E. White Hospice House has an adjoining family area with two beds and a private bathroom.
- At the Midtown, Gateway, Henderson and Gibson hospitals, a family member or support person may spend the night in a patient room on some inpatient units with the nurse’s permission. If you plan to sleep in the patient’s room, please ask the nurse for a pillow and blanket. Do not bring your own from home. This helps maintain a sanitary environment.
Room Service
Our Food and Nutritional Services Department’s professional culinary team and executive chef are committed to offering you a variety of choices on our restaurant-style menus. The dietary team at Deaconess has developed menus to not only entice your taste buds but also meet your nutritional needs.
Patient meals are ordered and served through a room service system. Your nurse or another member of your care team will give you a menu once you are settled in your room. This menu will incorporate any dietary restrictions put in place by your doctor. This might include low salt or low sugar foods.
Review your food and drink options on the menu provided and call the Food and Nutritional Services Department office from the phone in your room when you are ready to place an order.
Call 2290 from Deaconess Midtown Campus.
Call 3663 from Deaconess Gateway Campus.
We try our best to deliver your meal within 45 minutes of ordering.
Deaconess Gibson Hospital: Patients are provided with a menu on their breakfast tray, which they will use to choose their meal selections for the following day. Patients are served meals at the following times:
Breakfast: Around 7:30 AM
Lunch: Around 12 Noon
Dinner: Around 5 PM
Deaconess Memorial Medical Center: Patients can choose from a variety of meals made-to-order ranging from breakfast selections, salads, deli sandwiches and grill items to meet their nutritional needs. The ordering process is very simple! Once you’ve made your selection, all you need to do is dial extension 3663 (FOOD) to place your order.All meals are made when ordered and delivered directly to the patient’s room. Breakfast service ends at 9:30 a.m. with lunch and dinner available throughout the rest of the day
Suggested Meal Times:
Breakfast: 6:30 AM – 9:30 AM
Lunch: 11 AM – 1:30 PM
Dinner: 4:30 PM – 6:30 PM
Deaconess Women's Hospital: Through our Special Deliveries Room Service, patients may order from the menu in their room and have food delivered at their convenience. Meals are usually served within 30 minutes of placing an order. Guests may also purchase meals from the room service menu.
Advanced Meal Orders: Loved ones can help by pre-ordering a patient’s meal. Simply call extension 3663 (FOOD) from inside the hospital or 812-996-2882 from outside the hospital. If you are assisting a patient at his or her meal time, you may call during the times listed on The Choice Is Yours menu and the meal will be delivered within 45 minutes. When calling, indicate to the Call Center Specialist that you are calling to place an advance meal order.
Advanced meal orders can be placed at the following times:
Breakfast: 9 AM - 10:30 AM
Lunch: 2 PM - 4 PM
Dinner: 7 PM - 8:30 PM
Families and Guests: Patients are prescribed a diet by their physician according to their illness/condition. Please do not bring food to the patient unless their doctor has given permission.
Food & Dining
Return to TopIndiana
Deaconess Gateway Campus
- Main Street Café
- Hot meals, desserts, beverages
- Located on the first floor
- Open daily from 7 AM to 7 PM
- Panera Bread®
- Open daily from 6 AM - 7 PM
- Located in The Orthopedic and Neuroscience Hospital
- Vending Areas - Across the hall from the Main Street Café and on each floor of the hospital.
Deaconess Gibson Hospital
- Cafeteria
- Located on the hospital’s 2nd Floor
- Open Monday – Friday, 6 AM – 2 PM
- Hot lunch served from 11 AM - 2 PM
- Evening and weekend guest trays are available through the Food Services Department.
- Vending Areas - Located on 2nd Floor, outside the cafeteria, and on the 3rd Floor, outside Admitting, available 24 hours per day.
Deaconess Memorial Medical Center
- Tower Café - Complete with a Chef’s Table, Entrées and Sweet Endings, The Grille, Soups and Salads and many self-serve items, sandwiches and sides.
- Located on the lower level of the LCM Tower
- Open Monday – Friday from 6:30 AM – 6:30 PM, as well as weekends and holidays 7:00 AM – 2:00 PM
- Hot Meals Available
- Breakfast: 6:30 AM – 9:30 AM
- Lunch: 11:00 AM – 1:30 PM
- Dinner: 4:30 PM – 6:30 PM
- The Grille - Open 2:00 PM - 4:30 PM
- Vending Areas - Snacks and beverages are available near waiting areas on each floor
Deaconess Midtown Campus
As part of our recent lobby renovation project, food service at the Midtown Hospital now includes cafeteria-style options, grab-and-go items, vending and a convenience store.
- The Midtown Café- Formerly The Garden Cafe, the new and expanded Midtown Cafe offers five hot food stations, a salad bar, specialty coffee, grab-and-go items, desserts, snacks, and beverages.
- Open daily from 7 AM to 7 PM
- Located on the first floor of the Midtown Hospital, near the main lobby.
- The Coin Café - Vending machine area located on the 1st floor near the West Entrance and Human Resources.
- The C-Store- Short for convenience store, the C-Store at Deaconess Midtown Hospital offers a wide variety of snacks, individual frozen meals, bottled drinks, coffee, pre-made salads and sandwiches, and ice cream treats.
- Open daily from 6 AM until Midnight
- Located on the first floor of the Midtown Hospital, near the main lobby.
Deaconess Women's Hospital
- Generations Café- Freshly prepared foods for breakfast, lunch and dinner are available in addition to a salad bar and a variety of sandwiches, snacks and desserts.
- Open daily from 7 AM to 7 PM
- Located on the first floor near the back of the hospital and provides access to our courtyard for outdoor dining when weather is nice
- The Coffee Shop- Offers a variety of coffees, teas, breakfast pastries, sandwiches, salads, soups, and desserts
- Located at the south entrance by our OB/GYN Emergency Department
Illinois
Deaconess Illinois Crossroads
- Cafeteria
- Breakfast: 7:00 AM – 9:00 AM
- Lunch: 11:00 AM – 1:00 PM
- Grab & Go: 7:00 AM – 5:00 PM
- Weekly Menu
Deaconess Illinois Medical Center
Patients, guests and their families can get a hot, healthy meal (or a snack or cold beverage) in the cafeteria.
Questions? Call the Courtyard Cafe Dining Room at ext. 7815 or Director at 7838.
- Cafe Grab & Go
- Monday – Friday: 6:30 AM – 6:30 PM
- Saturday – Sunday: 8:00 AM – 1:30 PM
- Cafe Deli
- Monday – Friday: 11:00 a.m. – 1:30 pm
- Vending Areas - Located on the hospital’s ground level, across from the Courtyard Cafe
- Full Meal Service
- Breakfast:
Monday – Friday: 6:30 AM – 9:30 AM
Saturday – Sunday: 8:00 AM – 9:30 AM - Lunch:
Monday – Friday: 11:00 AM – 1:30 PM
Saturday – Sunday: 11:00 AM – 1:30 PM - Dinner:
Monday – Friday: 4:30 PM – 6:30 PM
Saturday – Sunday: Closed
- Breakfast:
- Weekly Menu
Deaconess Illinois Union County
Patients, guests and their families can get a hot, healthy meal (or a snack or cold beverage) in the cafeteria. You’ll find it on the ground floor of the hospital. Meal tickets may be purchased at the main lobby registration desk.
Questions? Call the Deaconess Illinois Union County cafeteria at 618-833-4511.
- Cafeteria
- Lunch: 11:45 AM – 1:00 PM
- Dinner: 5:00 PM – 5:45 PM
Kentucky
Deaconess Union County Hospital
- Cafeteria
- Open from 7 AM - 5:30 PM daily
- Hot Bar is available from 7 AM – 9 AM, 11 AM – 1 PM, and 5 PM - 5:30 PM
- Salad Bar is available Monday - Friday during lunch hours.
- Variety of sandwiches, spreads, etc. are available during operating hours.
- Weekly Menus
Guest Amenities
Return to TopInternet Access/Wi-Fi
- Free Wi-Fi is available for all patients and guests at Deaconess locations. Select Deaconess_Guest_Access as your network to connect.
- Coverage may be limited in certain areas of the hospital.
ATMs
Deaconess Gateway
- German American ATM: in the main lobby near the cafeteria
Deaconess Midtown
- Old National Bank ATM: In hallway behind Midtown Café/Cafeteria
- Fifth Third Bank ATM: Near the East Elevators across from Patient Registration
- Crane Credit Union ATM: 2nd Floor Deaconess Physician Center near Cashier/Patient Financial Services
Deaconess Women's Hospital
- ATM located just off of the main lobby of The Women’s Hospital near the Security office.
Deaconess Illinois Medical Center
- ATM located in the main lobby of the hospital near the gift shop
Deaconess Henderson Hospital
- Field and Main ATM: in Elm Street Lobby
Safety and Security of Your Valuables
For your convenience, Deaconess Midtown Campus and Deaconess Gateway Campus have patient valuable safes available. Small personal items like wallets may be stored here. Other larger items, like purses, iPads, laptops, etc. should be sent home. Deaconess is not responsible for the loss of or damage to any personal belongings or valuables retained in patients’ possession or brought to patients while in the hospital. Additionally, any articles not claimed within thirty (30) days of discharge will be discarded.
Lost and Found
If you should misplace, lose or leave articles in your room or elsewhere in the hospital, contact
- Deaconess Midtown Hospital at 812-450-2088
- Deaconess Gateway Hospital at 812-842-3240
- Deaconess Henderson Hospital at 270-827-7591
Articles are kept 30 days and may be retrieved Monday through Friday from 8 AM to 4:30 PM.
Gift Shops
All four hospitals operate a gift shop, offering a wide assortment of gifts, flowers and other pick-me-up items for you and your loved ones. Visa, Mastercard, and Discover are accepted and in-house deliveries will be made with a minimum purchase of $20.
Indiana
Deaconess Gateway Campus - Gateway Gift Shop
Located in the lobby of Deaconess Gateway Hospital, immediately inside the main entrance, the gift shop provides patients, visitors, and staff with a wide selection of gifts. In-house delivery available. Call 812-842-3844 to place an order. Visa, MasterCard and Discover are accepted.
Monday – Friday: 8 am – 5 pm
Saturday: 10 am – 4 pm
Sunday: Closed
Closed for holidays
Deaconess Gibson Hospital - Gift Shop
Located on the hospital’s 1st Floor, the gift shop offers cards, multiple gift ideas, magazines, candy, balloons, personal hygiene products and select rehabilitation supplies (i.e. reachers, sock aids, etc.).
Monday - Saturday: 9 AM – 4 PM
Sunday: Noon – 4 PM
Deaconess Memorial Medical Center Campus - The 800 Gift Shop
Located inside of the main lobby, the 800 Gift Shop has a delightful collection of gift items, floral arrangements, home decor, greeting cards, and stamps. Trendy jewelry, clothing, and handbags are featured as well. You can also find toys, stuffed animals, and books for all ages. Visit us for a unique selection of seasonal items. Essential toiletry items and many snack options are also available. Call 812-996-0403 to place an order.
Monday – Friday: 9 AM – 6 PM
Saturday: 10 AM – 4 PM
Sunday: Noon - 3 PM
Deaconess Midtown Campus - Deaconess Gift Shop
Located in the lobby of Deaconess Midtown Hospital, the gift shop provides patients, visitors, and staff with a wide selection of gifts. In-house delivery available. Call 812-450-4438 to place an order. Visa, MasterCard and Discover are accepted.
Hours of Operation
Monday – Friday: 8 am – 5 pm
Saturday: 10 am – 4 pm
Sunday: Closed
Closed for holidays
Deaconess Women's Hospital
Located in the lobby of The Women’s Hospital, the Boutique is a wonderful resource for patients and visitors alike. Here, you can purchase gifts, fine jewelry, seasonal and holiday items, over-the-counter medications, aromatherapy and music therapy aides, snacks and much more.
Stop by and pick out a gift to choose a special gift to brighten someone’s day or welcome a bundle of joy.
Hours of Operation
Monday – Friday: 8 am – 6 pm
The Great Beginnings Lactation Boutique is located in the main lobby of The Women’s Hospital and offers a wide variety of breastfeeding supplies. The shop is staffed by a lactation consultant who can assist with questions related to supplies or provide outpatient consultation for moms or babies.
Hours of Operation
Monday – Friday: 8 am – 6 pm
Illinois
Deaconess Illinois Medical Center - Gift Shop
Monday – Friday: 9 AM – 5 PM
Deaconess Illinois Union County - Gift Shop
Located in the main lobby of the hospital, the gift shop is a great place to find gifts to tell loved ones "I care."
Monday – Friday: 8 AM – 4 PM
