Hospital Amenities

The information below is related to Deaconess Midtown Campus, Deaconess Gateway Campus, Deaconess Henderson Hospital and Deaconess Gibson Hospital. Amenities vary for specialty areas such as The Women’s Hospital.  

Information Desk

You may have questions upon arrival at Deaconess. Experienced and knowledgeable staff members at the Information Desk can help you find a patient room number and directions to that room. They have maps of the hospital and a phone directory if needed. You can find the Information Desk near the main entrance of each hospital.

The Deaconess Midtown Campus Information Desk is staffed every day from 6:30 AM to 8 PM. The phone number is 812-450-2397.

The Deaconess Gateway Campus Information Desk is staffed Monday-Friday from 5 AM to 8 PM and on weekends and holidays from 7 AM to 8 PM. The phone number is 812-842-4427.

The Deaconess Henderson Hospital Information Desk is staffed Monday-Friday from 6:30 AM to 6:30 PM. The phone number is 270-827-7411. 

The Deaconess Gibson Hospital Information Desk is staffed every day from 8 AM to 4:30 PM. The phone number is 812-385-3401.

Private Rooms

For our patients’ comfort and safety, all inpatient rooms at Deaconess are private (one patient per room). Rooms are large enough and equipped for a family member or support person to spend the night. Patient-family suites are also available (described below).

Visitor Lodging and Overnight Stays

• Deaconess Midtown Hospital has two patient-family suites. One is located on unit 5500, Medical Renal Care Center, and the other on unit 3500, Surgical Medical Care Center. Each suite offers a well-appointed patient room, a living room, kitchenette, guest bedroom, and guest bathroom with shower. The family member/guest pays $99 per night to stay in the suite. The patient is not charged extra.
• Each patient room in the Linda E. White Hospice House has an adjoining family area with two beds and a private bathroom.
• At the Midtown, Gateway, Henderson and Gibson hospitals, a family member or support person may spend the night in a patient room on some inpatient units with the nurse’s permission. If you plan to sleep in the patient’s room, please ask the nurse for a pillow and blanket. Do not bring your own from home. This helps maintain a sanitary environment. 

Food/Dining

Room Service

Our Food and Nutritional Services Department’s professional culinary team and executive chef are committed to offering you a variety of choices on our restaurant-style menus. The dietary team at Deaconess has developed menus to not only entice your taste buds but also meet your nutritional needs.

Patient meals are ordered and served through a room service system. Your nurse or another member of your care team will give you a menu once you are settled in your room. This menu will incorporate any dietary restrictions put in place by your doctor. This might include low salt or low sugar foods.

Review your food and drink options on the menu provided and call the Food and Nutritional Services Department office from the phone in your room when you are ready to place an order.

Call 2290 from Deaconess Midtown Campus.

Call 3663 from Deaconess Gateway Campus.

 We try our best to deliver your meal within 45 minutes of ordering.

Deaconess Gibson Hospital: Patients are provided with a menu on their breakfast tray, which they will use to choose their meal selections for the following day. Patients are served meals at the following times:

Breakfast:           Around 7:30 AM

Lunch:                Around 12 Noon

Dinner:               Around 5 PM

Deaconess Memorial Medical Center: Patients can choose from a variety of meals made-to-order ranging from breakfast selections, salads, deli sandwiches and grill items to meet their nutritional needs. The ordering process is very simple! Once you’ve made your selection, all you need to do is dial extension 3663 (FOOD) to place your order.All meals are made when ordered and delivered directly to the patient’s room. Breakfast service ends at 9:30 a.m. with lunch and dinner available throughout the rest of the day

Suggested Meal Times:

Breakfast:           6:30 AM – 9:30 AM

Lunch:                11 AM – 1:30 PM

Dinner:               4:30 PM – 6:30 PM

Advanced Meal Orders: Loved ones can help by pre-ordering a patient’s meal. Simply call extension 3663 (FOOD) from inside the hospital or 812-996-2882 from outside the hospital. If you are assisting a patient at his or her meal time, you may call during the times listed on The Choice Is Yours menu and the meal will be delivered within 45 minutes. When calling, indicate to the Call Center Specialist that you are calling to place an advance meal order.

Advanced meal orders can be placed at the following times:

Breakfast:           9 AM - 10:30 AM

Lunch:                2 PM - 4 PM

Dinner:               7 PM - 8:30 PM

Families and Guests: Patients are prescribed a diet by their physician according to their illness/condition. Please do not bring food to the patient unless their doctor has given permission.

Dining at Deaconess Midtown Campus

As part of our recent lobby renovation project, food service at the Midtown Hospital now includes cafeteria-style options, grab-and-go items, vending and a convenience store.

• The Midtown Café
  Formerly The Garden Cafe, the new and expanded Midtown Cafe offers 5 hot food stations, a salad bar, specialty coffee, grab-and-go items, desserts, snacks, and beverages.
  Open daily from 7 AM to 7 PM
  Located on the first floor of the Midtown Hospital, near the main lobby.
• The Coin Café
  Vending machine area located on the 1st floor near the West Entrance and Human Resources.
• The C-Store
  Short for convenience store, the C-Store at Deaconess Midtown Hospital offers a wide variety of snacks, individual frozen meals, bottled drinks, coffee, pre-made salads and sandwiches, and ice cream treats.  
  Open daily from 6 AM until Midnight
  Located on the first floor of the Midtown Hospital, near the main lobby.

Dining at Deaconess Gateway Campus

• Main Street Café
  Hot meals, desserts, beverages
  Located on the first floor
  Open daily from 7 AM to 7 PM

• Vending Areas - Across the hall from the Main Street Café and on each floor of the hospital.
• Panera Bread® is located in The Orthopedic and Neuroscience Hospital.
  Open daily from 6 AM - 7 PM

Dining at Deaconess Memorial Medical Center

• Tower Café
  The Tower Café is complete with a Chef’s Table, Entrées and Sweet Endings, The Grille, Soups and Salads and many self-serve items, sandwiches and sides.
  Located on the lower level of the LCM Tower
  Open Monday – Friday from 6:30 AM – 6:30 PM, as well as weekends and holidays 7:00 AM – 2:00 PM
• Hot Meals Available
  Breakfast: 6:30 AM – 9:30 AM
  Lunch: 11:00 AM – 1:30 PM
  Dinner: 4:30 PM – 6:30 PM
• The Grille - Open 2:00 PM - 4:30 PM 
• Vending Areas - Snacks and beverages are available near waiting areas on each floor.

Dining at Deaconess Gibson Hospital

• Cafeteria
• Located on the hospital’s 2nd Floor
• Open Monday – Friday, 6 AM – 2 PM
• Hot lunch served from 11 AM - 2 PM
• Evening and weekend guest trays are available through the Food Services Department. 
• Vending Areas - Located on 2nd Floor, outside the cafeteria, and on the 3rd Floor, outside Admitting, available 24 hours per day.

Internet Access/Wi-Fi

• Free Wi-Fi is available for all patients and guests at Deaconess locations. Select Deaconess_Guest_Access as your network to connect.
• Coverage may be limited in certain areas of the hospital.

ATMs

Deaconess Midtown Campus

• Old National Bank ATM: In hallway behind Midtown Café/Cafeteria 
• Fifth Third Bank ATM: Near the East Elevators across from Patient Registration
• Crane Credit Union ATM: 2^nd Floor Deaconess Physician Center near Cashier/Patient Financial Services

Deaconess Gateway Campus

• German American ATM: in the main lobby near the cafeteria

Deaconess Henderson Hospital

• Field and Main ATM: in Elm Street Lobby

Gift Shops

All four hospitals operate a gift shop, offering a wide assortment of gifts, flowers and other pick-me-up items for you and your loved ones. Visa, Mastercard, and Discover are accepted and in-house deliveries will be made with a minimum purchase of $20. 

Deaconess Midtown Campus - Deaconess Gift Shop

Located in the lobby of Deaconess Midtown Hospital, the gift shop provides patients, visitors, and staff with a wide selection of gifts. In-house delivery available. Call 812-450-4438 to place an order. Visa, MasterCard and Discover are accepted.

Deaconess Gateway Campus - Gateway Gift Shop

Located in the lobby of Deaconess Gateway Hospital, immediately inside the main entrance, the gift shop provides patients, visitors, and staff with a wide selection of gifts. In-house delivery available. Call 812-842-3844 to place an order. Visa, MasterCard and Discover are accepted.

Deaconess Memorial Medical Center Campus - The 800 Gift Shop

Located inside of the main lobby, the 800 Gift Shop has a delightful collection of gift items, floral arrangements, home decor, greeting cards, and stamps. Trendy jewelry, clothing, and handbags are featured as well. You can also find toys, stuffed animals, and books for all ages. Visit us for a unique selection of seasonal items. Essential toiletry items and many snack options are also available. Call 812-996-0403 to place an order. 

Deaconess Gibson Hospital - Gift Shop

Located on the hospital’s 1st Floor, the gift shop offers cards, multiple gift ideas, magazines, candy, balloons, personal hygiene products and select rehabilitation supplies (i.e. reachers, sock aids, etc.).

Lost and Found

If you should misplace, lose or leave articles in your room or elsewhere in the hospital, contact

• Deaconess Midtown Hospital at 812-450-2088
• Deaconess Gateway Hospital at 812-842-3240
• Deaconess Henderson Hospital at 270-827-7591

Articles are kept 30 days and may be retrieved Monday through Friday from 8 AM to 4:30 PM. 

Tobacco Free Campus and Free Smoking Cessation Program

• In order to promote healthy living and safety for our patients, visitors and staff, all Deaconess locations are designated tobacco free. All use of tobacco products is prohibited, including electronic cigarettes. Please refrain from using these products anywhere on Deaconess property.
• Smoking/Tobacco use is the number one preventable cause of death.  Are you interested in quitting smoking? Our smoking cessation program, Breath of Fresh Air, is free and coaches you through the process of quitting.

"Thank you for not smoking on Deaconess property. You have helped us to accomplish a vision to improve the health of our community." - Jennifer Chiusano, MA, BSN, RN, NE-BC, Vice President & Chief Nursing Executive

Safety and Security of Your Valuables

For your convenience, Deaconess Midtown Campus and Deaconess Gateway Campus have patient valuable safes available. Small personal items like wallets may be stored here. Other larger items, like purses, iPads, laptops, etc. should be sent home. Deaconess is not responsible for the loss of or damage to any personal belongings or valuables retained in patients’ possession or brought to patients while in the hospital. Additionally, any articles not claimed within thirty (30) days of discharge will be discarded.

Chaplain Services

Deaconess' Religious Life Department offers prayer, counseling, and other spiritual services to all patients and their families regardless of their religious affiliations or beliefs. They can also provide you with information on advance directives.

Chaplains are in-house and available to you during regular business hours from 8 AM to 4 PM. After hours, an on-call chaplain is available for urgent calls and can be paged by your nurse.

Deaconess Family Pharmacy

Our convenient Deaconess Family Pharmacy locations offer a range of pharmacy services for Deaconess patients. Prescriptions, specialty medications, over-the-counter items and personalized counseling are available from our knowledgeable pharmacists and technicians. Our goal is to provide you with superior service as we work with you to manage your medications and help make them affordable.

For locations and more information call 812-450-3784