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Visitors

Deaconess Cross Pointe
Visitation Guidelines & Inpatient Stay General Information

Visitation General Information
  • Visitors may not bring food, drinks, purses, cell phones, or other items to visitation. Please lock these items in your vehicle.
  • Please arrive 10–15 minutes early so that visitation can start on time.
  • Visitation is based on the patient’s precaution level. You are encouraged to call the nurse before coming to verify visitation privileges.
Adult Visitation
Monday through Friday
7:30 p.m. – 8:30 p.m. CST

Saturday, Sunday, and Holidays
2:30 p.m. – 3:30 p.m. CST
 
  • Children under 12 are not permitted to visit without physician pre-approval.
  • Children ages 13–17 must be accompanied by an adult.
  • Limit of two (2) visitors per visitation.
Youth Visitation
Monday through Friday
6:15 p.m. – 7:15 p.m. CST

Saturday, Sunday, and Holidays
1:00 p.m. – 2:00 p.m. CST
 
  • Only parents, guardians, or religious chaplains may visit.
  • Limit of two (2) visitors per visitation.
Youth Telephone Guidelines
Monday through Sunday
1:30 p.m. – 2:15 p.m. CST
6:15 p.m. – 8:15 p.m. CST

Items Allowed on the Unit
  • Undergarments (no underwire or metal)
  • Shoes (no laces)
  • Travel-size hygiene products only
  • Non-metal combs or brushes
  • Limited jewelry (wedding band or stud earrings)
  • Soft-bound books
  • One change of clothes for discharge
  • Personal assistive devices (hearing aids, glasses, contact lenses)
  • Unframed photograph
General Deaconess Cross Pointe (DCP) Inpatient Information
  • DCP is a locked acute care facility
  • Inpatient stays are typically short term, usually less than one week.
  • Treatment plans include but not limited to medication management and group therapy.
  • DCP is a non-smoking facility. Patients are not allowed to leave the unit for smoking breaks. If needed, patients may discuss smoking cessation options with their physician.
  • Once admitted, we have a legal obligation to provide a certain level of care. If you or a guardian requests discharge, medical staff have 24 hours to assess the patient’s stability. Indiana law requires a plan for alternative treatment, and staff must determine the patient is not at imminent risk of harm to self or others.
  • Patients receive hospital supplied clothing (scrubs) upon arrival.
  • Chaplains may visit at any time with patient approval.
  • As a courtesy, we will contact your insurance company to verify your benefits and coverage for behavioral health services. For questions about your insurance during your stay, please contact our Finance Counselor at 812-471-4628.
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