Visitors

Support from family and friends is an important part of the patient’s recovery process. We encourage you to visit your loved ones while they are at Deaconess. Please follow the guidelines below to help us maintain a healing environment.

Visiting policies may be different for specialty areas like The Women’s Hospital and Deaconess Cross Pointe. Exceptions to these rules can be made for end-of-life and other special circumstances.
 
Visiting Hours 
 

• General hospital visiting hours are from 8 AM to 8 PM each day.
• An overhead announcement reminding everyone that visiting hours are over will take place at 8 PM. A grace period from 8 to 9 PM provides for final visitor good-byes.
• Visitors who wish to stay overnight, must go to the main hospital entrance before 9 PM to receive a paper badge. You must present a picture ID. 
• The facility will be locked down at 9 PM.
• Anyone wishing to enter or exit the hospital after 9 PM must do so through the Emergency Department.
• Clergy or their assistants may visit at any time with permission of the patient/lawful representative unless restricted by the physician or while direct patient care is being performed.

 Visitor Policies

• 1 to 2 designated “family members” may stay with the patient 24-hours per day. Family is defined by each patient and their individual situation. One of the designated family members needs to be the person with lawful authority to make decisions on the patient’s behalf.
• Designated family members and other visitors wishing to remain at the bedside must be capable of looking after their own needs. Employees will not assume the care of a family member or visitor.
• Children may visit on an inpatient unit during regular visiting hours only when accompanied by an adult. Children must be supervised at all times by an adult who is not the patient.
• All visitors must follow isolation precautions, including masking when required. (If this applies to the patient, instructions will be posted on the door of the patient's room.) 
• Deaconess is a tobacco-free campus. Please do not smoke or use smokeless tobacco anywhere on our property.
• Deaconess adheres to a zero-tolerance policy for threats of violence toward patients or staff. Persons making such threats will have their visitation privileges revoked and may be subject to law enforcement intervention.

Email a Patient 
Communication to patients is available by using the emailing a patient form. Messages are delivered Monday through Friday during normal business hours. Any messages received outside of these hours will be delivered on the next business day.

Parking and Maps
Parking
Free parking is available in parking garages and surface parking lots at Deaconess Midtown Campus and Deaconess Gateway Campus. Deaconess Henderson Hospital and Deaconess Gibson Hospital have surface parking lots but no parking garage. Handicapped parking is available at all campuses. Please look at the maps below for more details.

For your convenience, members of the Security Department maintain a courtesy shuttle for guest, patient, and visitor use. If you would like a FREE ride from any parking lot to any building (or between buildings) on our Midtown or Gateway campus, please call the phone number that matches your location:
Deaconess Midtown Campus – 812-450-7500
Deaconess Gateway Medical Campus – 812-842-3900
 
Campus Maps
Deaconess Midtown Campus 

Deaconess Gateway Campus 
 
About Evansville
Evansville is Indiana’s third-largest city. It is located in southwest Indiana along the Ohio River and borders southeast Illinois and northwest Kentucky.

Population
 

• Evansville metropolitan area: 300,000
• Vanderburgh County (in which Evansville is located): 165,058
• City of Evansville: 117,500

Source: 2010 U.S. Census
 
Time Zone
Unlike the majority of Indiana, Evansville is in the Central Time Zone and observes Daylight Savings Time. All hospitals in our system operate in the Central Time Zone.
 
To learn more about Evansville go to VisitEvansville.com and EisforEveryone.com.