Information regarding a health care organization’s quality and safety of care helps organizations improve their services. Deaconess Health Care System Hospitals are accredited by The Joint Commission. Accreditation means that the facility has demonstrated compliance with organizational, patient care and safety standards. If you have any concerns about patient care and safety that the hospital has not addressed, you are encouraged to contact hospital management. If the hospital cannot resolve your concerns, you may contact The Joint Commission by calling 1-800/994-6610 or emailing complaint@jcaho.org.