Behavioral Health Urgent Care Video Visits
Deaconess Behavioral Health Urgent Care Video Visits: Available 7 Days a Week, 9 AM - 6 PM
What is Deaconess Behavioral Health Urgent Care Video Visits?
A Deaconess Behavioral Health Urgent Care Video Visit provides assessments, by a licensed social worker, for emotional, behavioral and addiction-related needs. We welcome all age groups and provide referrals for appropriate outpatient programming via smartphone or tablet.
Communicate directly with a Deaconess Behavioral Health Urgent Care licensed social worker by secure, live, interactive video conference. This is a convenient option to acquire outpatient programming, including medication management from anywhere in Indiana.
Behavioral Health Urgent Care Video Visits are available 7 days a week, 9 AM - 6 PM.
Symptoms/Conditions to use Behavioral Health Urgent Care Video Visits
✔ Problems with Substance Use
✔ Depression
✔ Anxiety/Panic Attacks
✔ Acute Grief Reactions
✔ Trouble Managing Daily Activities due to Mental Health or Substance Use
Quick Start Guide - Behavioral Health Urgent Care Video Visits
Step 1: Schedule your appointment >
Step 2: Log in to your MyChart - select your video visit appointment
Step 3: eCheck-In - complete eCheck-in up to seven days prior to your scheduled appointment
Step 4: Prior to your appointment time - open MyChart, select your video visit appointment and choose “Begin Video Visit”. The begin visit button will turn blue 30 minutes before your scheduled appointment time.
Step 5: Once you select “Begin Video Visit” - allow permissions for pop-up window, microphone and camera then continue to “Join Call”.
Step 6: Virtual waiting room - you will be in the virtual waiting room until the provider joins the visit at your appointment time.
Tips for a successful visit:
- Have your insurance card and photo ID ready
- Have your device charged
- If possible, find a quiet area
- Write down any questions, concerns or symptoms before your visit
- Make sure your WiFi or cellular signal is strong
If you need to cancel or reschedule your appointment log in to MyChart or Call 812-476-7200
A Deaconess Cross Pointe Behavioral Health Urgent Care Video Visit provides assessments, by a licensed social worker, for emotional, behavioral, and addiction-related needs. We welcome all age groups and provide referrals for appropriate outpatient programming via smartphone or tablet.
Get a Treatment Plan
Communicate directly with a Behavioral Health Urgent Care Licensed Social Worker by secure, live, interactive video conference. This is a convenient option to acquire Outpatient Programming, Referral to the Partial Hospitalization Program, inpatient treatment, connecting with a therapy group or therapy provider, Enrolling in a chemical dependency treatment program, and medication management from anywhere in Indiana.
Treat Common Conditions
- Mental Health Crises
- Problems with substance use
- Depression
- Anxiety/Panic attacks
- Acute grief reactions
- Trouble managing daily activities due to mental health or substance use
Keeping your Information Secure
MyChart/Epic is a HIPAA-secure platform that only you and the provider can access, so you can be certain your information is safe and secure.
You can use Behavioral Health Urgent Care Video Visits anywhere is Indiana (due to provider licensing) where you have an internet connection, such as home, work, a hotel room, or even a parked car.
Behavioral Health Urgent Care Visits are available Monday-Friday 9 AM-7 PM
Your Deaconess Provider will have access to your medical record if needed for your continued care.
You can use a tablet or smart phone with a camera and microphone; make sure you have a reliable internet connection. Do not use Urgent Care Video Visits while operating a motor vehicle.
If you have an emergency, call 9-1-1 or go to the closest Emergency Room.
The Suicide & Crisis Lifeline (National Suicide Prevention) Call 9-8-8 or 800-273-TALK
