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Deaconess VNA Policies

It is the policy of Deaconess VNA to treat all patients without regard to race, color, national origin, age, marital status, financial ability, or disability. For details on specific service policies, please click on the following links:


Medicare / Medicaid Services Policies


Protected Health Information Privacy Notice



Payment Options

Medicare and Medicaid generally cover charges for eligible individuals receiving qualifying home care and hospice services. Private insurance carriers, including HMOs and PPOs, often cover home care services, but coverage levels and requirements vary.

Deaconess VNA staff evaluate private insurance coverage prior to beginning services and ensures that patients and families understand the specifics of coverage.


As a not-for-profit, United Way agency, we also offer additional options for financial assistance for those in need. To learn more about payment options, please call 812-425-3561 or toll free, 800-326-4862.


To learn more about federal and state government funded assistance for home care and eligibility requirements, please contact the Southwestern Indiana Regional Council on Aging (SWIRCA & More).