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Deaconess Behavioral Health Urgent Care Video Visits Available Monday - Friday 9 AM - 6 PM

What is Deaconess Behavioral Health Urgent Care Video Visits?

A Deaconess Behavioral Health Urgent Care Video Visit provides assessments, by a licensed social worker, for emotional, behavioral and addiction-related needs. We welcome all age groups and provide referrals for appropriate outpatient programming via smartphone or tablet.

Communicate directly with a Deaconess Behavioral Health Urgent Care licensed social worker by secure, live, interactive video conference. This is a convenient option to acquire outpatient programming, including medication management from anywhere in Indiana.

Behavioral Health Urgent Care Video Visits are available Monday - Friday 9 AM - 6 PM.

 

 

Symptoms/Conditions to use Behavioral Health Urgent Care Video Visits 

  • Mental Health Crises 
  • Problems with Substance Use
  • Depression
  • Anxiety/Panic Attacks
  • Acute Grief Reactions
  • Trouble Managing Daily Activities due to Mental Health or Substance use
 
 

​Quick Start Guide - Behavioral Health Urgent Care Video Visits

Step 1:  Schedule your appointment >
 
Step 2:  Log in to your MyChart - select your video visit appointment
 
Step 3:  eCheck-In - complete eCheck-in up to seven days prior to your scheduled appointment
 
Step 4:  Prior to your appointment time - open MyChart, select your video visit appointment and choose “Begin Video Visit”.  The begin visit button will turn blue 30 minutes before your scheduled appointment time.
 
Step 5:  Once you select “Begin Video Visit” - allow permissions for pop-up window, microphone and camera then continue to “Join Call”.
 
Step 6:  Virtual waiting room - you will be in the virtual waiting room until the provider joins the visit at your appointment time.
 
Tips for a successful visit:
  • Have your insurance card and photo ID ready
  • Have your device charged
  • If possible, find a quiet area
  • Write down any questions, concerns or symptoms before your visit
  • Make sure your WiFi or cellular signal is strong
If you need to cancel or reschedule your appointment log in to MyChart or Call 812-476-7200
Frequently Asked Questions
When can I use Urgent Care Video Visits?
Where can I use Urgent Care Video Visits?
Will my primary care provider know about my visit?
What devices can I use to complete my visit?
What if this is an emergency?
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