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Deaconess MyChart

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Registration and Appointment

At the time of registration, you must provide the following
 
  • Photo ID issued by a local, state or federal agency, or 
  • Two forms of non-photo ID provided that at least one is issued by a local, state or federal agency (ex. Social Security card and a utility bill)
In the case of a minor who does not have a driver's license, proof of identity is established if the parent or guardian provides proof of their own identity.

Referral Required
A referral is required by state law to initiate treatment by a licensed physical therapist. The state of Indiana requires a referral for both evaluation and treatment of a patient. Referral to Physical Therapy should be in writing and signed by the primary provider. A referral can come from a family physician, an internal medicine physician, an OB/ GYN, a surgeon, a physician's assistant, a nurse practitioner and any other medical specialist.

Your First Appointment
During your first appointment, you can expect the following:
 
  • Arrive at your appointment 10-15 minutes early with your paperwork completed or to fill out your paperwork.
  • Provide your referral for physical therapy. 
  • We will copy your insurance card. 
  • You will be seen for the initial evaluation by a licensed physical therapist. The therapist will discuss the following:
    • Your medical history 
    • Your current problems/complaints 
    • Pain intensity, what aggravates and eases the problem 
    • How this is impacting your daily activities or your functional limitations 
    • Your goals for physical therapy 
    • Medications, tests, and procedures related to your health
  • Wear loose fitting clothing so you can expose the area we will be examining and treating.
  • Make sure you bring your physical therapy referral (provided to you by your physician) and your payment information.
  • If your insurance is covering the cost of physical therapy, bring your insurance card.
  • If you are covered by Workers' Compensation, bring your claim number and your case manager's contact information.
  • If you are covered by auto insurance or an attorney lien, make sure you bring this information.
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