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Concern

CONCERN Employee Assistance Program

 
Welcome to CONCERN Employee Assistance Program
Confidential, Short-term Counseling
Developed locally in 1984, Deaconess CONCERN now provides employee assistance services to more than 65 companies, covering over 25,000 employee lives. Following are answers to our clients' most frequently asked questions.

If your Work-Life services are included in your company’s EAP benefit package, log in below. The Work-Life Services web site is password protected and you will need your company’s unique user id and password to proceed. 

Work-Life services are services to help employees deal with daily living issues such as: 
  • Child Care
  • Eldercare
  • Financial Problems
  • Legal Problems
How Concern EAP helps
CONCERN is an employee assistance program offering assessment, short-term counseling, referral (if necessary) and follow-up services to employees and members of their household who want help dealing with life changes or personal problems.

Often, the stress caused by life changes, conflict, or trouble at home or at work may make it difficult for you to do your job or to be happy in other areas of your life. When this happens, it is best to seek assistance. Many times, short-term counseling is all you need to get back on the right track. That's why we offer Deaconess CONCERN. The service can help you deal with problems before they become too large for you to handle and before your personal life or job performance begin to suffer.

Who Can Participate
If your employer is a client company of Deaconess CONCERN, you and members of your household may use CONCERN EAP services. Contact your human resources department or Deaconess CONCERN at 812-471-4611, 1-800-874-7104 to determine if your employer offers this program.

CONCERN counselors are available when you need them. For your convenience, appointments may be arranged during the day or in the evening.

CONCERN Areas of Assistance
Although CONCERN can help you through a crisis, it is primarily designed to help you manage the life changes we all experience in such areas as:

CONCERN counselors are trained to deal with a wide variety of problems, and offer professional support and direction toward coping with or resolving the problem.

Confidentiality
Strict confidentiality is maintained by CONCERN. In fact, confidentiality is the most important element in the relationship between you and your counselor. No one will know about your participation in the program unless you tell them—even your employer.

All records and information are the exclusive property of CONCERN. No information will be given to the company that will identify who is using the program. All federal and state laws safeguarding confidentiality apply to CONCERN.

Services are free of charge to the participant
The services of CONCERN are an employee benefit. You and members of your household who use the program do so at no cost to you. If you and your counselor decide that additional services are required by an outside resource, you will be responsible for any costs not covered by insurance.

Contact information, locations
To speak with a CONCERN EAP counselor or schedule an appointment, 812-471-4611, 1-800-874-7104. Counselors are trained to assess problems and help you select the most appropriate assistance. Counselors are available Monday through Friday. In an emergency, you can reach a CONCERN counselor 24 hours a day.

CONCERN EAP offers three convenient locations in Evansville, Henderson and Owensboro. For employees living outside the immediate Evansville Tri-State area, we have established a network of counselors who have offices near your home or workplace. These licensed, professional counselors are required to meet all CONCERN standards of confidentiality and competency. To schedule an appointment with a counselor in your area, call 812-471-4611 or 1-800-874-7104.

If this is an emergency, please call 911 or seek emergency care.

To submit a non-urgent question, please fill out the form below
 

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