RN OnCall is available 24 hours a day, 7 days a week, including holidays. Our registered nurses field a variety of health care questions, from the minor to the very urgent.
If you aren’t sure if you should call your doctor or seek medical help for a particular problem, you can call our RN OnCall, and he or she will use a medically preapproved set of guidelines and tell you what level of care you need, if any.
This can save you time and money by avoiding an emergency room visit for a problem that could be addressed by your doctor. Or it could prevent you from waiting to see a doctor when it is a more urgent matter that should be taken care of in the emergency room. This can be particularly helpful if you are traveling!
Here are a few examples of situations in which RN OnCall could help:
- You’ve been out working in the yard and notice that you have what you think is a bug or spider bite. The area is very red, painful, and it’s starting to swell. You are also starting to itch all over. What should you do?
- You’ve been battling a cough and cold all week. It’s Friday evening, and the doctor’s office is closed. You’re running a temperature now, and the cough has worsened to the point that your chest hurts when you breathe deeply. Should you tough it out until Monday and see if you feel better?
- You are on vacation in Florida and step on a jelly fish. It hurts. Call us, and we can perhaps keep you from spending your vacation time and money at an urgent care or ED.
- Your son/daughter is away at college and is ill or has a health care question. Again, our services extend to them.
We look forward to helping you make health care decisions through the expertise of Deaconess RN OnCall. Call us anytime at 812-450-7681