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Deaconess VNA Plus: In the News

Long-Time Hospice Medical Director Retires

Posted on January 26, 2015
Patrick Flamion, MD has retired as Deaconess VNA Plus's Hospice Medical

Dr. Flamion chats with Sister Jennifer Miller, Spiritual Care Coordinator, at his retirement reception late last month.

Director for Evansville, including the inpatient John and Betty Charlier Hospice Center, a position he has held since the inception of VNA's hospice program nearly 25 years ago.


Stated Cindi Wessel, Director of Home Care and Hospice Operations, "Dr. Flamion has been instrumental in leading our hospice, supporting the growth and the future of the hospice program. He did not hesitate to oversee and provide direct care for our hospice patients when we opened the John and Betty Charlier Center.  His dedication and commitment to patients and families is obvious with every contact. He never hesitated to have those difficult conversations with the patients and families, helping them understand what was happening and what they could expect. He addressed each and every one with compassion and caring." Cindi also thanks Dr. Flamion's wife, Janice, noting, "We appreciate her patience and understanding and the sharing of her husband with us whenever we called!"


We welcome Dr. Douglas Hatler, who has graciously stepped into the role of Hospice Medical Director. Dr. Hatler was involved with the Deaconess Hospice program for many years and also serves on the Deaconess Hospital Medical Ethics Committee, a testament to his integrity and belief in treating each patient with dignity, empathy and respect.

Three Honored at Annual Gala

Posted on November 25, 2014
The 4th Annual Giving Thanks Gala was held November 21 at the Evansville Country Club to raise funds to support the mission of Deaconess VNA Plus; and also to recognize three partners whose work is vital to that mission. Learn more about each recipient in our November newsletter, On The Home Front.

Uniseal, Inc. Employees Support Hospice Program

Posted on November 13, 2014

We count among our blessings this holiday season the employees of Uniseal, who raised more than $4,000 worth of contributions for our Hospice program!

Uniseal employee, Carol Grant, was so impressed by the care Deaconess VNA Plus provided to her mother (and particularly by Hospice nurse, Laura Spoon), she decided to organize a variety of fund-raisers, including a "bucket challenge" completed by the company's president, Brandon Willis. Carol also conducted a drive for staple food items to fill the family kitchen pantry in the John and Betty Charlier Hospice Center, an inpatient facility located within the Deaconess VNA Plus Evansville office.

We thank all of the employees who contributed to this effort, and especially to Carol for her generosity of spirit!

Hospice Medical Director and Hospice Volunteer Named 2014 Health Care Heroes

Posted on October 27, 2014

Dr. Patrick Flamion, Deaconess VNA Plus Hospice Medical Director, and George Davidson, Hospice Volunteer, have been recognized by the Evansville Courier among this year's Health Care Heroes for their dedication to the people they serve. Read more about these deserving gentlemen in the October edition of our e-newsletter, On The Home Front!

Gibson County Senior Expo Set for September

Posted on August 26, 2014
If you're looking for a day out that's fun and educational, mark your calendar for the Gibson County Council on Aging Senior Expo, set for Friday, September 26, from 10:00 a.m. - 2:00 p.m. at the Gibson County Council on Aging located at 212 S. Richland Creek Drive in Princeton, Indiana. The event will feature several vendor booths (including Deaconess VNA Plus); and door prizes will be awarded throughout the day.

Diana Nyad Featured Presenter at 7th Annual MAIA Conference

Posted on May 30, 2014

Represented on the planning committee for the annual Mid-America Institute on Aging Conference, Deaconess VNA Plus is proud to announce that Diana Nyad, the world's greatest endurance swimmer, will be the closing speaker for the two-day conference, which takes place Thursday and Friday, August 14 and 15 at the University of Southern Indiana. Learn more here.

Tell City VNA Plus Office Named Best of the Best

Posted on April 21, 2014
The Tell City office of VNA Plus Home Care & Hospice has been selected as the first place winner in the Perry County News“Best of the Best” contest in the Home Health Provider category! The winners are chosen by readers who cast their votes in a number of categories; VNA Plus also received the first place award in 2012.

Fun on Ice Nets VNA Plus Cold Cash

Posted on April 4, 2014
In true community spirit, the Evansville Icemen conduct an auction of their warm-up jerseys at the end of each season and allow that year’s sponsor of the team jerseys to choose a not-for-profit agency to receive the proceeds.
This year’s jersey sponsor was Napa Quadco Auto Parts. One of their local owners, David Cosby, had a personal experience with the John and Betty Charlier Hospice Center, located with the VNA Plus Evansville office, when his father (David Cosby, Sr.) was admitted as a patient. The Cosby family was so impressed with the care provided that David, Jr. selected VNA Plus as this year’s auction recipient…and the Agency netted more than $5,800 from the event!
Many thanks to the Icemen organization, Napa Quadco, the Cosby family and the many spirited fans who bid on the jerseys and helped make this effort so successful!

Hospice Medical Director, Grief Program Recognized by Leadership Evansville

Posted on March 20, 2014
More than 800 people attended the 19th Annual Leadership Evansville Awards program Tuesday, March 18 to honor a record number of nominations for the positive things being done in the community. Among the nominees were Dr. Patrick Flamion, Medical Director of VNA Plus Hospice, and “Life Beyond Grief”, a VNA Plus-hosted program for anyone in the area coping with loss. Read the complete article here.
First-Grader Raises Funds for Charlier Hospice Center

Posted on February 4, 2014
Mia Ashbrook, a first-grader at Resurrection School in Evansville, was challenged by her teacher to take part in a service project.  Each child in the class was given $5.00 and asked to see what he or she could do with that money to help others.  After talking with her parents and grandparents, Mia decided to raise money for the John and Betty Charlier Hospice Center at VNA Plus, where her great-grandfather, Charles Emmerson, had been lovingly cared for. Her mother helped her bake cookies to sell to friends and family.

And sell she did! On January 30th, Mia stopped by VNA Plus to present $650.00 to benefit the Charlier Hospice Center…and according to her grandmother, Debbie Barth, more money is coming! Sister Jennifer Miller, Spiritual Care Coordinator, helped provide spiritual guidance to Mr. Emmerson and his family during his illness and death, and gratefully accepted Mia’s donation. Mia also brought in new games and toys for the children’s room of the Hospice Center. Thank you, Mia, for your support of our mission!

VNA Plus Named as a Top Agency of the 2013 HomeCare Elite

Posted on December 12, 2013
VNA Plus Home Care & Hospice today announced that it has been named a Top Agency of the 2013 HomeCare Elite, a recognition of the top-performing home health agencies in the United States. Now in its eighth year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies; winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure), implementation, patient experience (Home Health CAHPS®), quality improvement and consistency, and financial performance. In order to be considered, an agency must by Medicare-certified and have data for at least one outcome in Home Health Compare. Out of 9,969 agencies considered, 2,496 are elite.

The award is sponsored by OCS HomeCare by National Research Corporation, the leading provider of home health metrics and analytics, and DecisionHealth, publisher of the most respected independent newsletter in the home health profession,Home Health Line.

“The 2013 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success is a tribute that managing healthcare data and utilizing it for improvement initiatives lead to high quality care, and we recognize them for their outstanding achievements,” said Mary Oakes, senior vice president of post-acute at National Research. “We congratulate VNA Plus on being recognized as a top home care agency.”

“HomeCare Elite recognition is a significant acknowledgement. The shift from fee-for-service to pay-for-performance payment models is reshaping the healthcare profession. And home health is proving to be an intregal part of the contiuum. In the face of value-based purchasing and care delivery model changes, the metrics that make up HomeCare Elite methodology shine an accountable light on an industry that may be the lynch pin to achieving affordable care at home,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The entire list of 2013 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at

About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, visit

About DecisionHealth
For over 25 years, DecisionHealth has served as the home care industry’s leading source for analysis, guidance and tools that improve revenue cycle performance, profitability and regulatory compliance. Agencies nationwide turn to DecisionHealth for education and training, coding and billing solutions, and ongoing expert guidance through its family of subscription-based services. DecisionHealth also certifies home health agency professionals in coding and OASIS-C through its Board of Medical Specialty Coding & Compliance, and provides custom consulting services to agency leaders through its DecisionHealth Professional Services unit. For product information, call 1-855-CALL-DH1 or visit

VNA Plus Honors Three at Annual Gala

Posted on November 26, 2013
The 2013 Giving Thanks Gala, held annually to raise funds and recognize vital partners in the Agency’s mission, honored three recipients November 22 at the Evansville Country Club.

Cissy Kraft, former Executive Director of Visiting Nurse Association, received the James B. Duncan Supporter Award. Since her retirement in 2006, Cissy has remained a loyal advocate, financial supporter and volunteer, serving on the Agency’s fund development committee, recruiting new supporters, and acting as a resource to present Executive Director, Gloria Horton.

Dr. Terry Gehlhausen was recognized with the Dr. Charles Van Hook Medical Partner Award. Dr. Gehlhausen has served as the Agency’s Medical Director since 2004, having previously served in that role from 1995 to 2001. He dedicates countless hours to providing home care and hospice services to residents of Gibson, Pike, Knox and Daviess Counties.

St. Philip, Indiana resident, Leo Weinzapfel and his seven sons were presented with the Lydia Metz Family Caregiving Award. Mr. Weinzapfel and his children came together to help wife and mother, Mary, when she was diagnosed with breast cancer. Their unwavering dedication and support continued when she became a VNA Plus Hospice patient, first in her home and then in the John and Betty Charlier Hospice Center, located within the VNA Plus headquarters in Evansville, Indiana.
We congratulate these award recipients and thank everyone for their support of our efforts to provide professional, compassionate home care and hospice services to our communities!

Private Duty After-Hours Supervisor Earns Health Care Hero Recognition

Posted on October 22, 2013
We congratulate Shiela Hay-Reynolds, Private Duty After-Hours Supervisor, who was profiled as a Health Care Hero in the Evansville Courier’s special edition published Sunday, October 20! In addition to being a resource for private duty customers and staff after normal office hours, Hay-Reynolds also cares for two VNA Plus clients in their homes. She has worked with the older population, primarily in nursing homes, since 1979 and joined VNA Plus in 2012. She was nominated by Elaine Crooks, who  formed a lasting bond with Hay-Reynolds when Crooks’ sister needed in-home assistance; Crooks commented that “Shiela came to the rescue at the time we needed her most.” 

Also recognized in the Health Care Heroes section was VNA Plus physical therapist, Dan Miller, who was nominated by his sister and fellow employee, Jennifer Miller.  For more information about the companion, personal care, respite and customized health services VNA Plus provides, please call 812-425-3561 or toll free, 800-326-4862.

Evansville’s Central Library Recognizing VNA Plus History during Home Care & Hospice Month

Posted on September 18, 2013
As profiled in the Evansville Courier on Monday, September 16, VNA Plus Home Care & Hospice is commemorating 125 years of service to its communities, and the public is invited to share in the celebration! 
The Evansville Vanderburgh Public Library will also recognize VNA Plus’s long history of service with a display of memorabilia at Central Library during National Home Care and Hospice Month in November. To conclude the milestone year, VNA Plus will host its annual premier fund-raising event, the Giving Thanks Gala, Friday, November 22 at the Evansville Country Club, which will include recognition of significant partners in the Agency’s mission.

VNA Plus Named Readers’ Choice Award Winner for Second Consecutive Year

Posted on August 19, 2013
For the second consecutive year, VNA Plus has been named a Gold Award winner in the 2013Evansville Courier Readers’ Choice contest. Courier readers were asked to vote for their favorite service providers in several categories; VNA Plus was selected as a Gold Award recipient in the Best In-Home Health Care Company category. Agency representatives accepted their plaque and banner at a recent reception. VNA Plus was also included in the Readers’ Choice publication distributed by The Evansville Courier on Sunday, August 18, 2013.