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Nondiscrimination Policy

Notice of Nondiscrimination
 
 
Deaconess complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Deaconess does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, gender identity or sexual orientation.
 
Deaconess Hospital Inc.
  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages  
 If you need these services, contact 812-450-5000.
 
If you believe that Deaconess has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievancein person or by mail, fax, or email. 

If you have questions regarding Title VI of the Civil Rights Act of 1964, The Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act of 1973, contact Human Resources Director at 812-450-7344.

Patient Relations, 600 Mary Street, Evansville, IN 47747;
Phone: 812-450-3430 or 1-800-651-9542; Fax: 812-450-3336; TTY: 812-450-4900 and/or
E-mail:  patient.advocate@deaconess.com
 
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Patient Relations is available to help you.

Deaconess Women’s Hospital of Southern Indiana, LLC 

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages  If you need these services, contact 812-842-4200.
 
If you believe that The Women’s Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail, fax, or email.  

If you have questions regarding Title VI of the Civil Rights Act of 1964, The Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act of 1973, contact Human Resources Director at 812-842-4205.
 
TWH Compliance/Regulatory Officer, 4199 Gateway Boulevard, Newburgh, IN 47630
Phone: 1-812-842-4332 Fax 1-812-842-4347 and/or
E-mail: vicki.belangee@deaconess.com

If you need help filing a grievance, TWH Compliance/Regulatory Officer is available to help you.

The Heart Hospital at Deaconess Gateway, LLC
  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages  

If you need these services, contact Kirsten Morgan.
 
If you believe that The Heart Hospital at Deaconess Gateway, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
 
Kirsten Morgan, Quality, Regulatory, Patient Relations and Patient Safety Officer
4007 Gateway Boulevard, Newburgh, IN 47630
Phone:  1-812-842-3228 Fax 1-812-842-3921
e-mail:  kirsten.morgan@deacocness.com
                 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or telephone at:
 
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019; 1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
 
You can also file a civil rights complaint with the Indiana Civil Rights Commission (ICRC) by calling 1-800-628-2909 or filing electronically at in.gov/icrc/


Language Assistance Services - Indiana 


Español (Spanish)  ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-812-450-5000 (TTY: 1-812-450-4900).
 
繁體中文 (Chinese)  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-812-450-5000 (TTY : 1-812-450-4900)。
 
Deutsch (German)  ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-812-450-5000 (TTY: 1-812-450-4900).
 
Deitsch (Pennsylvania Dutch)  Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-812-450-5000 (TTY: 1-812-450-4900).
 
 Burmese written in Burmese characters.(Burmese)
  
1-812-450-5000 (TTY: 1-812-450-4900)
 
العربية (Arabic) (رقم  812-450-5000 (TTY 812-450-4900) لحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 
 .(1-812-450-5000 (TTY 1-812-450-4900) هاتف الصم والبكم
 
한국어 (Korean)  주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-812-450-5000 (TTY: 1-812-450-4900)번으로 전화해 주십시오.
 
Tiếng Việt (Vietnamese)  CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-812-450-5000 (TTY: 1-812-450-4900).
 
Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-812-450-5000 (ATS : 1-812-450-4900).
 
日本語 (Japanese)  注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-812-450-5000 (TTY:1-812-450-4900) まで、お電話にてご連絡ください。
 
Nederlands (Dutch)  AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-812-450-5000 (TTY: 1-812-450-4900).
 
Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-812-450-5000 (TTY: 1-812-450-4900).
 
Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-812-450-5000 (телетайп: 1-812-450-4900).
 
ਪੰਜਾਬੀ (Punjabi) ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-812-450-5000 (TTY: 1-812-450-4900) 'ਤੇ ਕਾਲ ਕਰੋ।
 
हिंदी (Hindi)  ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-812-450-5000 (TTY: 1-812-450-4900) पर कॉल करें।


Language Assistance Services - Kentucky


Español (Spanish)  ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-812-450-5000 (TTY: 1-812-450-4900).
 
繁體中文 (Chinese)  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-812-450-5000 (TTY : 1-812-450-4900)。
 
Deutsch (German)  ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-812-450-5000 (TTY: 1-812-450-4900).
 
Tiếng Việt (Vietnamese)  CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-812-450-5000 (TTY: 1-812-450-4900).
 
العربية (Arabic) (رقم  812-450-5000 (TTY 812-450-4900) لحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 
 .(1-812-450-5000 (TTY 1-812-450-4900) هاتف الصم والبكم
 
Srpsko-hrvatski (Serbo-Croatian) OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-812-450-5000 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-812-450-4900).
 
日本語 (Japanese)  注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-812-450-5000 (TTY:1-812-450-4900) まで、お電話にてご連絡ください。
 
Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-812-450-5000 (ATS : 1-812-450-4900).
 
한국어 (Korean)  주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-812-450-5000 (TTY: 1-812-450-4900)번으로 전화해 주십시오.
 
Deitsch (Pennsylvania Dutch)  Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-812-450-5000 (TTY: 1-812-450-4900).
 
नेपाली (Nepali)
ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-812-450-5000 (टिटिवाइ: 1-812-450-4900) ।
 
Oroomiffa (Oromo - Cushite)  XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-812-450-5000 (TTY: 1-812-450-4900).
 
Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-812-450-5000 (телетайп: 1-812-450-4900).
 
Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-812-450-5000 (TTY: 1-812-450-4900).
 
Ikirundi (Bantu – Kirundi)  ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-812-450-5000 (TTY: 1-812-450-4900).