Visitation

We understand how important it is for your family to be able to visit your new baby. Because the babies in our neonatal intensive care unit (NICU) need special care due to prematurity or other conditions, visitation guidelines in our NICU differ than in other areas of The Women's Hospital.

In order to keep your baby and other NICU babies as safe as possible, the following guidelines have been implemented.

Family Time Guidelines (Subject to change during Influenza and RSV seasons)

  • Mother and father/designated support person are considered part of the team providing care for baby. You are welcome in the unit at any time with the exception of 6:30 - 8:00 am and 6:30 - 8:00 pm. The NICU may also be closed during emergencies or procedures.   
  • Only mother and father/designated support person are encouraged to assist in the care of baby. Other family members are not permitted to hold or feed baby.
  • Parents can choose a limited amount of family members (up to six people) to visit baby in the NICU. Designated family members are welcome in the unit but need to be accompanied by mother or father/designated support person. Visiting family members must be at least 16 years of age. 
  • Due to limited space, only two individuals will be allowed at each bed at a time. One of these two individuals needs to be the mother or father/banded support person.
  • Family members who have symptoms of illness (fever, headache, fatigue, cough, sore throat, body aches) will have temperatures taken as needed prior to entering NICU.
  • Handwashing is requrired for family members entering and leaving the NICU.

Telephone Information

  • Feel free to call the NICU at any time to check on your baby.
  • Due to protection of patient privacy, information will be offered by phone to the parents only. All other family members should call the parents for information about the baby's condition.
  • When calling to check on your baby, please identify yourself and ask to speak to your baby's nurse.
  • You will be asked for an identifying number (usually the ID band number) when you call. This is to verify that you are the parent, and is designed to protect your privacy.
  • Our phone number is 812/842-4280. Long distance callers may use our toll-free number: 888/668-8326.