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Emergency Center

Ready to Treat the Most Complex Injuries and Illnesses

The bad news is: an emergency can happen to anyone at anytime. The good news is: the Deaconess Emergency Center at Deaconess Hospital and Deaconess Gateway Hospital is ready at all times to handle urgent, often life-threatening cases. Our board-certified emergency physicians and specially trained staff can help ensure you have access to quality care—at any time, for any emergency.

Fast Track Treatment

The Emergency Center's Fast Track area offers high quality, walk-in medical care for minor medical emergencies. This area, as part of the main Emergency Center, has all of the back up resources of the hospital's x-ray and lab departments.

Fast Track offers efficient, timely and quality patient care and is staffed by physician assistants, nurse practitioners and registered nurses who work under the guidance of the emergency medical physicians.

When You Arrive

Deaconess firmly practices its mission by offering emergency treatment to all who seek it. A triage nurse assesses all incoming patients when they enter the Emergency Center. This triage function ensures that each patient will be taken care of in the most efficient manner. Our staff also makes provisions for follow-up care, whenever appropriate.

Teamwork is the key to the success rate of the Deaconess Emergency Center. A specially trained team is prepared to handle any emergency situation that arises

Triage

Triage is a process that helps our staff determine which patients are the sickest and need the most immediate medical attention. Triage is necessary so that someone with a life-threatening condition is not kept waiting because they arrive after someone with a less critical emergency.

Our staff is committed to meeting the health needs of our patients as quickly as possible. Please let us know if there is something you need while you wait.

Registration

After triage, the next step is registration. You may be asked to provide insurance information and a form of identification. Because your health record is shared across the Deaconess Health System, everything related to you as a Deaconess patient is in one electronic medical record system. Communication is streamlined around all aspects of a patient's care.

If a patient's condition is life-threatening or if the patient arrives by ambulance, this step may be completed later at the bedside.

Emergency Care

Whether you are a patient at Deaconess Hospital or Deaconess Gateway Hospital, our team of emergency professionals understand that medical emergencies can be stressful. Once you are brought to an exam room, a member of the emergency team will take a detailed medical history about your present illness and work to understand your health history, family history and social history.

After completing a review of your personal health record and medical examination, the emergency physician will determine the next steps. Addition test may be needed to determine a diagnosis. Patients in the emergency room may be cared for by doctors, nurses, radiology technicians, phlebotomist and emergency technicians.