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Why Offer an EAP?

Today’s small investment improves your bottom line.


Employer Benefits - Enjoy a high return on investment due to:

  • Lower medical claims
  • Reduced turnover
  • Reduced risk of litigation
  • Increased employee productivity
  • Increased supervisor effectiveness
  • Decreased utilization of mental health insurance
  • Reduced absenteeism, tardiness and sick leave
  • Decreased workplace violence
  • Improved employee morale
  • High quality services at low cost        
You will also receive:
  • Scheduled utilization reports that include number of contacts; cases opened, continued and closed; number of referrals; and types of consultations and referrals. Employee names are strictly confidential, and no individual cases will be discussed.
  • Quarterly report of inservice training needs identified by CONCERN
  • Easy implementation with no disruption of daily operations


Employee Benefits

  • Counseling services provided at no cost to employee (usually 5 free sessions per problem)
  • Strictly confidential assistance
  • Counseling services available to all members of employee’s household
  • Counselors on call 24 hours a day, 365 days a year
  • Six convenient office locations

More About Employer Benefits

Learn more about employer benefits through the following examples.
  • Return on investment – A study of McDonnell Douglas Corporation noted a 4:1 return on investment.
  • Lower medical claims – A study of McDonnell Douglas Corporation revealed that employee medical claims per case averaged $715 less for EAP clients than for non-clients.
  • Decreased use of mental health insurance – A Campbell Soup study identified mental health costs as a percentage of total medical costs and revealed a reduction from 11.5% to 6.7%.
  • Reduced turnover - A study by the National Institutes of Mental Health reports that 66% of all terminations are personal-problem related rather than job related. Furthermore, a good employee may choose to leave a job to deal with overwhelming personal issues.  The cost of temporary replacement of an employee in addition to recruiting and training of a permanent replacement can easily exceed 25% of the employee’s annual salary.
  • Reduced absenteeism, tardiness and sick leave – The 2002 CCH Unscheduled Absence Survey identified the average per-employee absenteeism cost as $789 per year.  Absenteeism costs hit an all-time high in 2002, despite a slight decline in the absenteeism rate.  Two-thirds of absenteeism incidents were due to reasons other than illness.  Employers pay a high price, adding lost productivity costs to wage dollars. Early intervention through an EAP promotes quick resolution of personal problems, allowing employees to focus on work rather than family problems and mental health issues.
  • Increase employee productivity – A Chevron study reported a 50% improvement in employee performance after supervisors referred them to an EAP.
  • Reduce risk of litigation – Each year, approximately 80,000 civil cases are filed with the Equal Employment Opportunity Commission. Excluding legal costs and punitive damages, award costs average $100,000 per case. Fortunately, early workplace intervention can prevent lawsuits. CONCERN: EAP counselors can teach employees how to respond to workplace discrimination and harassment issues. Counselors also aid supervisors by teaching them appropriate ways to intervene in these difficult situations.
  • Increased supervisor effectiveness – Many companies retain good employees by allowing them to "work their way up the corporate ladder." Unfortunately, an employee who is skilled in a non-supervisory role may not be a skilled supervisor. The skill must be learned. CONCERN: EAP supports this process in two ways. First, we provide supervisor training in the form of group seminars. Second, we provide one-on-one assistance to supervisors who are faced with a difficult issue. Supervisors will learn when and how to effectively intervene and when to refer to CONCERN.
  • Decreased workplace violence – Workplace murders claim the lives of 1,000 people each year. Another 2 million people per year are victims of a violent event or threat in the workplace. CONCERN: EAP has three tools to reduce the risk of workplace violence: 1) Confidential and accessible consultation for employees who feel stressed 2) Anger Management Training and 3) assistance for supervisors who are addressing potentially violent situations.
  • Improved employee morale – Employees appreciate easy access to this free, confidential service, and they value the commitment their employer makes to their personal well-being.
  • High quality services at a low cost – All of these EAP benefits are available to your organization at a fraction of the cost of most medical insurance benefits.

For More Information
Contact Janie Chappell at 812/471-4611 or 800/874-7104 or email  .