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Our Mission and Values


In keeping with its Christian heritage and tradition of service, the mission of Deaconess Hospital is to provide quality health care services with a compassionate and caring spirit to persons, families and communities of the Tri-State.

At Deaconess Hospital, our values are based on our commitment to quality. We define quality as the continuous improvement of services to meet the needs and exceed the expectations of the customers we serve.

The Deaconess Values Are:

  • Quality in everything we do
  • Respect for all people
  • Efficiency and effectiveness in the use of resources
  • Innovation toward continuous systems improvement
  • Partnership with those we serve and with suppliers
  • Education for continuous growth and knowledge
  • Pride in workmanship

The Deaconess CREDO

We are ambassadors of Deaconess, cultivating a nurturing atmosphere of:

  • Courtesy
  • Respect
  • Empathy
  • Dignity
  • Optimism