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FAQs

Deaconess Health System integrated Deaconess Medical Group and Welborn Clinic into one entity – Deaconess Clinic.


What does this mean for patients?

Patients will benefit from the combined expertise, technology and experience of these two leading medical organizations. Patients will have access to more locations, more services and more physicians working together to provide high-quality health care for each patient.

One benefit that will increase speed of service, patient convenience and most importantly quality of patient care is the electronic medical record (EMR) currently in use at Welborn Clinic. The EMR allows a healthcare provider to collect patient information at one time. That EMR then follows the patient as he or she receives treatment in a clinic, a procedure or surgery center, or a hospital. The patient doesn't have to reregister, and the EMR contains medical history that can speed up the process and provide vital information to caregivers. Deaconess has selected its clinical information system and is now preparing for its implementation across the health system.

Am I be able to see my doctor at the same location?

Yes! All Welborn and Deaconess Medical Group physicians will remain in the same locations except for the physicians at Welborn’s Washington Avenue facility. Those physicians will move to Welborn’s current downtown location.

Can I continue to see the same doctor using my current insurance?

We expect most patients will be able to see the same doctor using their current insurance. We recommend that you contact your insurance provider to make sure your physician is still in network.

Are all of my medical records available in the new Deaconess Clinic?

Yes. To ensure the continuity of your care, all patient records will be available in the new Deaconess Clinic.

Does Deaconess Clinic offer the same medical services as Welborn Clinic and Deaconess Medical Group?

Yes. The goal of the new Deaconess Clinic is to build upon the scope of health care services, medical specialists and practice locations available to you today through Welborn and Deaconess Medical Group.

Are there price increases in visit fees, procedures, other services and prescriptions?

No price increases are anticipated. We are currently looking at the potential efficiencies and cost savings to be gained by combining to two large health care organizations.

Tell me more about Deaconess Health System.

Deaconess Health System is a premiere provider of health care services in southwestern Indiana, western Kentucky and southeastern Illinois. The system includes five acute care hospitals, located in southern Indiana:

  • Deaconess Hospital
  • Deaconess Gateway Hospital
  • The Women’s Hospital
  • Deaconess Cross Pointe
  • HealthSouth Deaconess Rehabilitation Hospital

Also included in the system are a freestanding cancer center, a health system and physician owned managed care network of preferred hospitals and doctors, two ambulatory surgery centers, 19 ambulatory care sites, two urgent care facilities and multiple partnerships with other health care providers.